+20 155 969 5326
info@as-home-group.comFour layers of protection
Identity verification
Every guest and host goes through ID verification before their first transaction. We check national IDs and passports using real-time document validation.
Secure payments
All payments are processed through PCI-DSS Level 1 infrastructure. Funds are held in escrow and only released to hosts after check-in is confirmed.
24/7 support
Our trust team monitors the platform around the clock. Response time for safety reports: under 30 minutes.
Fraud detection
Machine-learning models flag suspicious activity before it becomes a problem. Listings and accounts are proactively reviewed.
Multi-step identity verification
We use a progressive verification model. Each step you complete unlocks more features and builds more trust with the people you transact with.
Something doesn't feel right?
Use the buttons below to report a listing, user, or incident. Our safety team reviews all reports within 4 hours.